> ## Documentation Index
> Fetch the complete documentation index at: https://developer.me-cash.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Offramp

> Convert your cryptocurrency to fiat currency and receive funds via bank transfer

<Warning>
  🚧 **The Ramp API is currently under construction.** Endpoints and features described here are subject to change. Do not use in production until this notice is removed.
</Warning>

The **Offramp** feature allows you to convert your cryptocurrency holdings (such as USDC, ETH, or USDT) into fiat currency (such as NGN, USD, EUR, or GBP) and receive the funds directly in your bank account.

## Overview

Offramp is the process of "exiting" from cryptocurrency back into traditional fiat currency. With meCash Offramp, you can:

* Convert crypto to fiat at competitive exchange rates
* Receive funds via bank transfer or mobile money
* Track conversions in real-time
* Access multiple fiat currency destinations

<Callout type="info" emoji="ℹ️">
  Offramp transactions follow the same flow as crypto-to-crypto withdrawals but settle in fiat currency to the recipient's bank account.
</Callout>

***

## How Offramp Works

<Steps>
  <Step title="Select Amount">
    Choose the cryptocurrency and amount you want to convert to fiat.
  </Step>

  <Step title="Get a Quote">
    Receive a real-time quote showing the exchange rate, fees, and the fiat amount you'll receive.
  </Step>

  <Step title="Enter Recipient Details">
    Provide the bank account or mobile money details for the fiat payout.
  </Step>

  <Step title="Confirm & Execute">
    Review the transaction summary and confirm to execute the offramp.
  </Step>

  <Step title="Receive Fiat">
    The converted funds are sent to the recipient's bank account.
  </Step>
</Steps>

***

## How to Offramp (Dashboard)

<Steps>
  <Step title="Navigate to Ramp">
    Log in to your [meCash Business Dashboard](https://business.me-cash.com) and navigate to **Ramp** → **Balances**.
  </Step>

  <Step title="Select Your Crypto">
    Choose the network (e.g., **Ethereum**) and select the asset you want to convert (e.g., **USDC**).
  </Step>

  <Step title="Click Offramp">
    Click the **Offramp** button to start the conversion process.
  </Step>

  <Step title="Enter Conversion Details">
    * **Amount**: Enter the crypto amount to convert
    * **Target Currency**: Select the fiat currency (e.g., NGN)
    * **Payment Channel**: Choose bank transfer or mobile money
  </Step>

  <Step title="Add Recipient">
    Enter the recipient's bank account details:

    * Bank name
    * Account number
    * Account holder name
  </Step>

  <Step title="Review Quote">
    Check the exchange rate, fees, and final amount the recipient will receive.
  </Step>

  <Step title="Confirm Transaction">
    Review all details and confirm to execute the offramp.
  </Step>
</Steps>

***

## Supported Conversions

### Source Cryptocurrencies

| **Asset** | **Symbol** | **Supported Networks** |
| --------- | ---------- | ---------------------- |
| USD Coin  | USDC       | Ethereum, Polygon      |
| Ether     | ETH        | Ethereum               |
| Tether    | USDT       | Ethereum, Polygon      |

### Target Fiat Currencies

| **Currency**    | **Code** | **Country**    | **Payment Channels**        |
| --------------- | -------- | -------------- | --------------------------- |
| Nigerian Naira  | NGN      | Nigeria        | Bank Transfer, Mobile Money |
| US Dollar       | USD      | United States  | Bank Transfer (SWIFT)       |
| Euro            | EUR      | Europe         | Bank Transfer (SEPA)        |
| British Pound   | GBP      | United Kingdom | Bank Transfer               |
| Canadian Dollar | CAD      | Canada         | Bank Transfer               |

***

## Transaction Limits

| **Currency** | **Minimum** | **Maximum (per transaction)** |
| ------------ | ----------- | ----------------------------- |
| NGN          | ₦10         | ₦2,000,000                    |
| USD          | \$10        | \$50,000                      |
| EUR          | €10         | €50,000                       |
| GBP          | £10         | £50,000                       |

***

## Tracking Offramp Transactions

### Via Dashboard

1. Navigate to **Ramp** → **Transactions**
2. Filter by transaction type to see offramp transactions
3. Click on a transaction to view full details

***

## Processing Times

| **Target Currency** | **Payment Channel** | **Estimated Time** |
| ------------------- | ------------------- | ------------------ |
| NGN                 | Bank Transfer       | 5-30 minutes       |
| NGN                 | Mobile Money        | 1-5 minutes        |
| USD                 | SWIFT               | 1-3 business days  |
| EUR                 | SEPA                | 1-2 business days  |
| GBP                 | Faster Payments     | 1-4 hours          |

<Callout type="info" emoji="ℹ️">
  Processing times may vary based on bank processing schedules and public holidays in the destination country.
</Callout>

***

## Common Issues

<AccordionGroup>
  <Accordion title="Quote Expired">
    **Cause:** Quotes are valid for a limited time (usually 5-10 minutes).

    **Solution:** Create a new quote and complete the transaction promptly.
  </Accordion>

  <Accordion title="Invalid Bank Details">
    **Cause:** Incorrect bank account number or bank code.

    **Solution:** Verify the recipient's bank details, especially the account number and bank name.
  </Accordion>

  <Accordion title="Amount Below Minimum">
    **Cause:** The target fiat amount is below the minimum allowed.

    **Solution:** Increase the source crypto amount to meet the minimum requirement.
  </Accordion>

  <Accordion title="Transaction Failed">
    **Cause:** Various reasons including insufficient balance or recipient account issues.

    **Solution:** Check the error details and contact support if needed.
  </Accordion>
</AccordionGroup>

***

## Best Practices

<CardGroup cols={2}>
  <Card title="Verify Recipient" icon="user-check">
    Double-check bank account details before confirming
  </Card>

  <Card title="Check Rates" icon="chart-line">
    Compare rates at different times for best value
  </Card>

  <Card title="Account for Fees" icon="calculator">
    Remember to factor in gas fees and platform fees
  </Card>

  <Card title="Use Webhooks" icon="webhook">
    Set up webhooks for real-time transaction updates
  </Card>
</CardGroup>

***

***

## Need Help?

If you encounter any issues with offramp transactions:

* **Email**: [support@me-cash.com](mailto:support@me-cash.com)
* **Discord**: Join our [community](https://discord.gg/CC5v6h52Wk)

Please include your transaction reference and quote ID when contacting support.