Overview
Withdrawing from meCash enables you to transfer your crypto assets (like USDC, USDT, or Ether) to:- Your personal hardware wallet
- Another exchange
- A DeFi protocol
- Any compatible external wallet address
Withdrawals are processed on-chain and require network (gas) fees. The fee amount varies based on network congestion.
How to Withdraw Crypto
1
Navigate to Ramp
Log in to your meCash Business Dashboard and navigate to Ramp → Balances in the left sidebar.
2
Select Network and Asset
Choose your network (e.g., Ethereum) from the dropdown and select the asset (e.g., USDC, USDT, or Ether) from the asset tabs.
3
Click Withdraw
Click the Withdraw button to start the withdrawal process.
4
Enter Withdrawal Details
Complete the withdrawal form:
- Amount: Enter the amount of crypto to withdraw
- Address: Paste the destination wallet address
- Destination Tag (Optional): Required for some exchanges
- Alias (Optional): A friendly name for the address
5
Confirm Details
Review your withdrawal details including the amount, recipient address, and estimated gas fees.
6
Add Payment Remark
Optionally add a payment remark or memo for your records.
7
Complete Indemnity Check
Acknowledge the withdrawal terms and confirm you’re sending to the correct address.
8
Submit Withdrawal
Click Continue to submit your withdrawal. The transaction will be broadcast to the blockchain.
Withdrawal Form Fields
| Field | Required | Description |
|---|---|---|
| Send Amount | Yes | The amount of crypto you want to withdraw |
| Address | Yes | The destination wallet address (must be valid for the selected network) |
| Destination Tag | No | Required by some exchanges (e.g., for certain exchange deposits) |
| Alias | No | A friendly name to identify this address for future use |
Withdrawal Process Steps
Step 1: Withdraw Crypto
Enter the amount and destination address for your withdrawal. Important reminders displayed:- ⚠️ Please ensure your wallet address is correct
- ⚠️ Verify that the address is on the correct network (e.g., Ethereum ERC20)
- ⚠️ You will lose your funds if the wrong address is entered
Step 2: Confirm Details
Review all withdrawal information:- Amount to be sent
- Destination address
- Network fees (gas)
- Total amount to be deducted
Step 3: Payment Remark
Add an optional note or reference for the transaction.Step 4: Indemnity Check
Confirm that:- You have verified the destination address
- You understand the transaction is irreversible
- You accept responsibility for the transfer
Gas Fees
Withdrawals require gas fees to be processed on the blockchain. The gas fee is automatically calculated and displayed during the withdrawal process.| Fee Level | Speed | Description |
|---|---|---|
| Low | Slower | Lower cost, longer confirmation time |
| Medium | Standard | Balanced cost and speed (default) |
| High | Faster | Higher cost, faster confirmation |
Gas fees are paid in the native token of the network (e.g., ETH for Ethereum). The fee is typically deducted from your transaction summary.
Address Validation
Before processing a withdrawal, meCash validates the destination address to ensure it’s compatible with the selected network.Valid Address Format
For Ethereum-based networks (ERC20), addresses must:- Start with
0x - Be 42 characters long
- Contain only hexadecimal characters (0-9, a-f, A-F)
Withdrawal Limits
| Limit Type | Amount (USDT/USDC) | Description |
|---|---|---|
| Minimum | 0.01 | Minimum amount per withdrawal |
| Maximum | 50,000 | Maximum per single transaction |
| Daily | 100,000 | Maximum total withdrawals per day |
Tracking Your Withdrawal
In the Dashboard
After submitting a withdrawal:- Go to Ramp → Transactions
- Find your withdrawal in the transaction list
- Monitor the status as it progresses
Transaction Statuses
| Status | Description |
|---|---|
PENDING | Withdrawal is being processed |
PROCESSING | Transaction has been broadcast to the blockchain |
COMPLETED | Funds have been successfully sent |
FAILED | Withdrawal failed - check details for reason |
Common Issues
Invalid Address Error
Invalid Address Error
Cause: The destination address format doesn’t match the selected network.Solution:
- Verify you’re using an address compatible with the selected network
- Ensure the address starts with
0xfor Ethereum-based networks
Insufficient Balance
Insufficient Balance
Cause: Your available balance is less than the withdrawal amount plus gas fees.Solution: Reduce the withdrawal amount to account for gas fees, or deposit additional funds.
Security Best Practices
Verify Address
Triple-check the destination address before confirming
Test First
Send a small test amount before large withdrawals
Use Aliases
Save frequently used addresses with aliases to avoid errors
Check Network
Ensure the destination wallet supports the selected network
Need Help?
If you encounter any issues with your withdrawal:- Email: [email protected]
- Discord: Join our community