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Collaborating with your team on meCash is simple and secure. The Team Management feature allows you to invite colleagues to your merchant workspace, enabling them to help manage payouts, monitor transactions, and handle collections.
Only users with Super Admin or Admin privileges can add or manage team members.

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Adding a new team member

Follow these steps to invite a new member to your meCash dashboard.
1

Navigate to Team Members

Log in to your meCash Dashboard and navigate to Settings in the bottom left sidebar. Click on the Team Members tab to see a list of your current team.Team Members List
2

Invite a New Member

Click the + Add New Member button located at the top right of the members list. You will be presented with a form to enter the new member’s details.Provide the following information:
  • First Name & Last Name: The legal name of your colleague.
  • Email Address: The business email where they will receive their invitation and relevant notifications.
  • Select Role: Choose the appropriate level of access (e.g., Support, Admin, or Super Admin). Add New Member Form
3

OTP Verification

To ensure security, meCash requires a verification code (OTP) to finalize the invitation. Check your registered administrator email for the code and enter it into the verification modal.Verification CodeOnce verified, the new team member will receive an email invitation to set up their account and join your workspace.

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Understanding Roles

When adding a member, you can select from various roles depending on the level of access required:
RolePermissions
Super AdminFull access to all features, including billing, API keys, and team management.
AdminManaging payouts, collections, and viewing reports, but restricted from some security settings.
SupportView-only access to transactions and customer support tools for reconciliation.

Security Best Practices

Always use business email addresses and ensure team members enable 2FA on their accounts.

Need Help?

Encountering issues with invitations? Reach out to our support team for assistance.